Victorinox Warranty

CARRY WITH CONFIDENCE™ GUARANTEE

Victorinox's most premium collections are accompanied by premier warranty coverage.  The Carry With Confidence™ Guarantee not only covers manufacturing defects in materials and workmanship for the life of the product, but also damage caused by common carriers such as airlines, taxis, trains and cruise ships.  Should a defect or damage appear under normal use, Victorinox will repair your product or replace it, as appropriate and at their discretion, with the same or an equivalent model, free of charge.

This warranty is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, loss of use, loss of time or damage to the contents of your bag.  Shipping costs to Victorinox's repair center are the responsibility of the owner.  The original sales receipt verifying purchase from an authorized retailer is required to validate your warranty coverage.  Any repairs made will restore the intended functionality.  While repairs will be made professionally, Victorinox cannot guarantee the original appearance to be preserved.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

Collections Covered:

    all versions of Architecture®
    version 3.0 and later of Mobilizer NXT®
    version 2.0 and later of Werks Traveler™

 

LIFETIME WARRANTY

 Products covered by the Lifetime Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for the life of the product.  If such a defect appears, Victorinox will repair your product or replace it, as appropriate and at their discretion, with the same or an equivalent model, free of charge.

This guarantee is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, common carrier damage, loss of use, loss of time or damage to the contents of your bag.  Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying the date of purchase from an authorized retailer is required to validate your warranty coverage.  Any repairs made will restore the intended functionality.  While repairs will be made professionally, Victorinox cannot guarantee the original appearance to be preserved.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

Collections Covered:

    Altmont™ 2.0
    Avolve™
    Lifestyle Accessories 2.0
    select items from Lifestyle Accessories 3.0
    Spectra™

 

GLOBAL 10-YEAR LIMITED WARRANTY

Products covered by the Global 10-Year Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for 10 years from the date of original purchase.  If such a defect appears during the warranty period, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.

This guarantee is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, common carrier damage, loss of use, loss of time or damage to the contents of your bag.  Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying the date of purchase from an authorized retailer is required to validate your warranty coverage.  Any repairs made will restore the intended functionality.  While repairs will be made professionally, Victorinox cannot guarantee the original appearance to be preserved.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

Collections Covered:

    Altmont™ 3.0
    Werks Professional™