Mori Luggage & Gifts works with the leading luggage and travel goods manufacturers in the industry. Every product we sell is covered by the manufacturer’s warranty. Since product warranties vary by brand, we have provided warranty information links for our most popular brands below. If you experience an issue with a product you have purchased at Mori Luggage & Gifts, please feel free to bring it to one of our stores and we will be happy to facilitate a repair with the manufacturer. Your purchase is also covered by the Mori Luggage & Gifts warranty, which covers defects in manufacturing, materials and workmanship for 12 months after purchase. This does not include normal wear and tear or improper handling of products.